Userid: for most users, your userid was created when you signed up to one of our business packages. and would have been sent to your email on the day you joined. If you are trying to login using your email address and you see the message ‘Invalid Login’ please find your userid and use that.
Password reset: you can reset your password using the ‘Forgot password’ link on the login page. To change your password after you have logged in use the ‘Account‘ link under ‘Home’.